FAQ - Frequently Asked Questions

• Can I try the plugins? Are there demo versions available?

  The short answer is no. I’m sorry.

  The reason for this is that my plugins don’t phone home. There is no license activation or anything. You buy them, and they are yours. I want it to stay that way.

  By offering a demo version, I’d need to ensure that it stops working eventually. This is just much more than I want to deal with. Furthermore, it would make the plugins way ore complicated.

  However, I have a lot of fee plugins you can try out. You can find them here.

• Do I have to pay for updates?

  No - you will get free updates for a lifetime.

• How do updates work?

  It’s simple. I have a guide here.

• I want to upgrade - do I have to pay full price?

  No, you don’t have fo pay full price! If you have already purchased a collection or a single plugin and want to upgrade, please write an email to support@ericlenz.photogrpahy
  
  Just tell me what you already have and what you want to get. I’ll discount the difference. 👊

• How do I install/uninstall plugins?

  The installation guide is here.

  The guide for uninstallation is here.

• Where can I find the system requirements?

  Here.

• Where can I find tutorials?

  Here they are!
  
  (https://www.youtube.com/playlist?list=PLWadzqLqZcaTS-_NydhT1LfgFuyq9S1wU)

• How do I add/remove LUTs?

  There is a guide for that here.

• I need a legacy version.

  If you are digging through old projects and something doesn’t work, I can send you a legacy version. Please write an email.

• What happened to "Lightroom Controls" and "Professionals' Suite"?

  You can read the full story here.

  But the short answer is that I changed the name since the plugins have outgrown their former purpose.

  “Lightroom Controls” turned into “Essentials Collection”, and “Professionals’ Suite” became “Studio Collection”.